Privacy Policy
Your privacy matters to us. This policy explains how Peakdrivepanel collects, uses, and protects your personal information when you use our budget preparation education platform.
This privacy policy complies with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and international privacy standards.
Information We Collect
When you engage with our educational platform, we collect different types of information to provide you with personalized learning experiences and support your financial education journey.
Personal Information
Name, email address, phone number, and location details you provide when registering for our programs or contacting us for information.
Educational Data
Learning progress, course completion status, quiz results, and interaction with educational materials to track your development.
Technical Information
Device information, browser type, IP address, and website usage patterns to improve our platform's functionality and security.
Communication Records
Messages you send us, feedback forms, support requests, and any correspondence related to your educational experience.
How We Use Your Information
We process your personal data for specific purposes that directly benefit your educational experience and our ability to provide quality financial education services.
Educational Services
- Providing access to budget preparation courses and learning materials
- Tracking your progress through educational modules
- Customizing learning paths based on your skill level and goals
- Issuing certificates and credentials upon course completion
- Sending educational updates and course-related communications
Platform Improvement
- Analyzing usage patterns to enhance user experience
- Developing new educational content based on learner needs
- Testing new features and functionality improvements
- Maintaining platform security and preventing unauthorized access
Communication and Support
- Responding to your inquiries and providing customer support
- Sending important notices about your account or courses
- Providing information about new programs that may interest you
- Gathering feedback to improve our educational offerings
Data Storage and Retention
We maintain your information for different periods depending on the type of data and our legitimate business needs for providing educational services.
Information Sharing and Disclosure
We respect your privacy and limit information sharing to essential situations that support your education or meet legal requirements.
Educational Partners
We may share relevant educational data with certified instructors and curriculum partners to provide comprehensive learning support. These partners are bound by strict confidentiality agreements.
Service Providers
Technical service providers who help maintain our platform, process payments, or deliver educational content may access limited information necessary for their specific functions.
Legal Requirements
We may disclose information when required by Philippine law, legal process, or to protect the rights and safety of our users and educational community.
We never sell your personal information to third parties for marketing purposes.
Your Privacy Rights
Under the Data Privacy Act of 2012 and international privacy standards, you have several rights regarding your personal information.
Access Your Data
Request a copy of the personal information we hold about you, including educational records and account details.
Correct Information
Update or correct any inaccurate personal information in your account or educational records.
Delete Your Data
Request deletion of your personal information, subject to legal requirements for educational record retention.
Restrict Processing
Limit how we use your information while maintaining access to essential educational services.
Data Portability
Receive your educational data in a structured format to transfer to another educational platform.
Withdraw Consent
Opt out of non-essential communications and data processing activities at any time.
Data Security Measures
We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
Encryption
All data transmission and storage uses industry-standard encryption protocols.
Access Controls
Limited access to personal data based on job requirements and educational needs.
Regular Audits
Periodic security assessments and vulnerability testing to maintain protection.
Staff Training
Regular privacy and security training for all team members handling personal data.
International Data Transfers
While we primarily store data within the Philippines, some educational technology services may involve transfers to other countries with adequate data protection standards.
Any international transfers are protected by appropriate safeguards, including standard contractual clauses and adequacy decisions that ensure your data receives equivalent protection.
Children's Privacy
Our educational platform is designed for adult learners aged 18 and above. We do not knowingly collect personal information from individuals under 18 years old.
If we become aware that we have collected information from someone under 18, we will take immediate steps to delete such information and terminate the associated account.
Policy Updates
We may update this privacy policy periodically to reflect changes in our educational services, legal requirements, or privacy practices.
Material changes will be communicated through email notifications and prominent notices on our platform at least 30 days before taking effect. Your continued use of our services after such changes indicates acceptance of the updated policy.
Privacy Questions and Concerns
Data Protection Officer
Peakdrivepanel Privacy Team
Address:
University Of Batangas, Hilltop
Batangas, 4200 Batangas, Philippines
Phone: +63325642110
Email: privacy@peakdrivepanel.com
We respond to privacy inquiries within 15 business days and provide assistance in both English and Filipino.